1. Overview
PM Quest Prep by QuestForge is an independent project management study platform designed to help users prepare for project management certification exams with interactive study tools, progress tracking, challenge features, and project experience logging.
This Privacy Policy describes how we collect and use information when you visit our website, create an account, sign in with third-party authentication providers, use study features, access paid subscriptions, or contact us.
2. Information We Collect
We may collect the following types of information:
- Account information: name, email address, login method, and account identifiers.
- Authentication information: provider account identifiers from services such as Google, Microsoft, LinkedIn, Facebook, or Apple when you choose to sign in using those providers.
- Study activity: quiz results, study progress, scores, streaks, achievements, domain performance, challenge results, and other learning activity.
- Project log information: project titles, dates, role information, notes, and other details you choose to enter into PM Log features.
- Subscription status: plan type, subscription state, renewal status, and billing-related metadata supplied by our payment processor.
- Technical information: device type, browser, operating system, IP-related request metadata, error logs, crash diagnostics, and performance data.
- Communications: messages or support requests you send to us.
3. How We Use Information
We use collected information to:
- Provide access to PM Quest Prep features and account services.
- Authenticate users and maintain secure sessions.
- Track study progress, achievements, streaks, rankings, and performance analytics.
- Support subscriptions and paid access.
- Operate multiplayer, challenge, leaderboard, and study group features.
- Improve platform reliability, diagnose bugs, and monitor service health.
- Prevent fraud, abuse, unauthorized access, and misuse of the platform.
- Respond to support requests and user communications.
4. OAuth Providers
PM Quest Prep may allow users to sign in using third-party authentication providers, including Google, Microsoft, LinkedIn, Facebook, and Apple. When you use one of these providers, we may receive information such as your name, email address, profile identifier, and provider account ID, depending on the provider and permissions granted.
We use this information only to authenticate your account, link provider login methods, and provide access to PM Quest Prep services.
5. Payments and Stripe
Payments and subscription billing are processed by Stripe. PM Quest Prep does not store full payment card numbers on our servers.
Stripe may provide us with subscription status, customer identifiers, plan information, payment status, and related billing metadata so we can activate, manage, or revoke paid access.
6. Diagnostics, Logs, and Sentry
PM Quest Prep may use diagnostics and monitoring tools, including Sentry, to detect errors, crashes, performance problems, and system reliability issues.
Diagnostic data may include technical details such as error messages, stack traces, browser/device information, request paths, and limited account context needed to troubleshoot issues. We do not intentionally log passwords, payment card numbers, private tokens, or secret keys.
7. Third-Party Services
We may use third-party services to operate and improve PM Quest Prep, including:
- Authentication providers, such as Google, Microsoft, LinkedIn, Facebook, and Apple.
- Payment processors, including Stripe.
- Hosting, database, and infrastructure providers.
- Error monitoring and diagnostics services, including Sentry.
- Email or support communication tools.
We do not sell your personal information. We may share limited information with service providers only as needed to operate, secure, or improve the platform.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect user information. However, no online service can guarantee complete security. Users are responsible for maintaining the confidentiality of their account credentials and for using secure devices and networks.
9. Your Rights and Choices
You may contact us to request access to, correction of, or deletion of your account information, subject to legal, operational, security, and billing requirements.
You may also stop using third-party login methods by disconnecting them where supported, or by contacting us for assistance.
10. Children
PM Quest Prep is intended for professional and educational use by adults and individuals preparing for project management certifications. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date above. Continued use of PM Quest Prep after changes are posted means you accept the updated policy.
12. Contact
For privacy questions, account requests, or support, contact us at:
support@pmquestprep.com